Meet Threaded Chats on Telegram: The Smart Way to Organize Conversations

Telegram just made managing group chats and channels much easier with a powerful new feature: Threaded Chats. Whether you're running a busy community, offering support in your channel inbox, or just trying to keep conversations on topic — threaded chats help bring clarity and structure to your messages.

In this article, we’ll explore what threaded chats are, how to use them effectively, and how to set them up in groups and channels. Plus, we'll take a closer look at the new Channel Inbox that allows users to directly message channels — even with paid messages if enabled.

🔍 What Are Threaded Chats on Telegram?

Threaded Chats on Telegram are a new, intuitive way to organize conversations by topic or user — especially useful in large groups and channel inboxes. Rather than having all messages flow into a single stream, Telegram now allows users to create mini-discussions (threads) attached to specific messages, creating a clearer and more structured communication flow.

Imagine you're in a group of 5,000 members. Someone posts a question about a product feature. Before this update, answers would get buried in a sea of unrelated messages. Now with threaded chats, users can tap “Reply in Thread,” and a dedicated discussion thread is created — making it easy to follow the conversation, even days later.

Here’s how it works:

• A thread starts when someone replies to a message using the “Reply in Thread” option.
• The conversation continues within that thread, separate from the main group chat.
• Other users can join the thread, reply, react, or leave.
• All threads can be accessed via the new Threads section at the top of the chat.

Telegram intelligently groups these threads based on message context or sender identity, depending on how group admins configure the settings. This way, groups that frequently discuss different topics — or support channels managing multiple users — can prevent message overlap and confusion.

🧩 Thread Types You Might Encounter:

• Topic-Based Threads: Great for communities where different subjects are discussed (like tech, gaming, or language learning).
• Sender-Based Threads: Ideal for support scenarios — each user gets their own thread, making it easy to manage multiple conversations.
• Mixed Threads: A combination of both — for flexible group organization.

Telegram’s implementation of threads is sleek and non-intrusive. Threads don’t clutter the main chat unless users choose to expand them. This design allows large communities to stay organized without sacrificing the simplicity that Telegram is known for.

🔒 Private, Yet Public

Even though threads are public to group members, they segment information efficiently — meaning you can browse only the conversations relevant to you, without needing to mute the entire group or scroll endlessly.

✅ Where Can You Use Threaded Chats?

Threaded chats are now available in:

• Large Telegram Groups (when enabled by admins)
• Channel Inboxes (a new feature for channels to receive messages)

This makes it ideal for:

• Tech support teams
• Community groups
• Study or project groups
• Brands receiving customer queries
• Influencers managing feedback and paid messages

💬 What’s the New Channel Inbox on Telegram?

One of Telegram’s most exciting recent updates is the introduction of the Channel Inbox — a completely new way for channels to receive direct messages from users, even if the user isn't an admin or part of a private group.

Traditionally, Telegram channels were one-way broadcasting tools. Creators, brands, or organizations could post content to subscribers, but there was no direct communication path back unless a linked group or external contact method was used. That has now changed.

With the Channel Inbox, Telegram gives channel owners and admins the ability to open a secure, structured two-way messaging system — turning passive channels into active communication hubs.

💡 Why Is the Channel Inbox a Game Changer?

This feature transforms the way Telegram channels function, making them more interactive, more useful for business, and more powerful for creators.

Key advantages:

• 🗨️ Direct Communication: Users can contact channels directly without needing to find a linked group or external bot.
• 🧵 Threaded Replies: Each user message opens a private, dedicated thread — making it easy to manage multiple conversations without chaos.
• 💰 Monetization Option: Channel admins can charge users to send a message, adding a new monetization stream for influencers, experts, and support teams.
• 🎯 Private & Organized: Messages are private by default. Only the sender and the admin team see them, keeping the channel's main content clean.

🧠 Key Benefits of Threaded Chats

• Cleaner Conversations: Reduce clutter by keeping responses inside their original thread.
• Topic Organization: Discuss multiple topics in one group without confusion.
• Better Moderation: Makes it easier for admins to track issues or guide conversations.
• Inbox Management: Channels can receive organized user messages, optionally monetized.

🛠️ How to Use Threaded Chats in Telegram (Tutorial)

🔹 For Group Admins: Enabling Threaded Chats

1. Open your group settings.
2. Go to Manage Group > Discussion Settings.
3. Turn on “Enable Threads”.
4. Choose if you want threads to be based on topics, sender, or both.
5. Save your settings.

🔸 Tip: Only large groups can access threaded chats (usually over 200 members).

🔹 How to Start a Thread in a Group

1. Tap and hold on any message.
2. Tap “Reply in thread”.
3. A new thread will open just for that topic.
4. Anyone can join the thread to reply or react.

You can always jump between threads and the main group using the Threads button at the top.

🔹 Using the Channel Inbox (New!)

1. As a channel admin, open your channel settings.
2. Go to Channel Inbox and toggle it ON.
3. Set rules for who can message you:

• Everyone
• Subscribers only
• Paid messages (if desired)

1. Once enabled, users will see a “Message” button on your channel.

They can send you a message, which lands in a threaded inbox view, just like customer support chats.

💸 Optional: Charging for Messages

To monetize your inbox:

1. Enable Channel Inbox.
2. Go to the Monetization settings inside the inbox settings.
3. Set your price per message.
4. Users will be prompted to pay before sending a message.

This is perfect for experts, coaches, or creators who want to earn while engaging with their audience.

👥 Real-World Use Cases

The flexibility of this feature allows it to serve a wide range of industries and users:

🔧 Tech Support & SaaS

• Handle customer tickets directly from your product update channel.
• Organize feedback and questions in threads.
• Add monetization for premium support tiers.

🎓 Coaches, Mentors & Educators

• Offer paid access to advice via private threads.
• Use threads to track sessions with each student.
• Avoid using third-party bots or platforms.

💼 Brands & Businesses

• Manage direct product inquiries or complaints.
• Build trust with fast, personal replies.
• Turn Telegram into a lightweight CRM.

📢 Influencers & Creators

• Let fans or followers contact you — and support you — without sharing your personal account.
• Earn revenue for premium advice, shoutouts, or feedback.

🔐 Privacy and Safety

Telegram’s Channel Inbox respects privacy:

• User messages are only visible to the user and channel admins.
• Threads are cleanly separated, reducing the risk of message leaks or mix-ups.
• Admins can mute, block, or report abusive users directly from the inbox.
• This makes it ideal for customer support, fan interaction, or professional communication — all inside the Telegram ecosystem, with no extra tools or bots required.

Conclusion

Telegram’s Threaded Chats and Channel Inboxes are more than just features — they’re a shift in how communities and creators can manage conversations. Whether you're moderating large groups or offering premium 1:1 access to your channel, this update gives you the tools to do it better.

So go ahead, enable threads, open up your inbox, and experience a smarter way to chat on Telegram.